Mailing, SMS & CRM Marketing

Le marketing relationnel au cœur de votre stratégie

La plateforme digitale tout-en-un pour développer des campagnes personnalisées, augmenter vos taux de conversions et propulser vos ventes !

With idFuse, identify, personalize and convert

Thanks to a perfect knowledge of your customers and prospects, anticipate their expectations with predictive scenarios and carry out effective marketing campaigns.

Optimize your contacts management of your contacts

Thanks to our integrated CRM, enjoy a complete and personalized follow-up of the customer relationship

Créez des scénarios d’expédition intelligents

Improve your conversion rate by sending the right campaign to the right person, at the right time

Power your business with efficient marketing campaigns

Create emails in a few clicks with our email builder and its Drag and Drop tool

Measure campaign performance

Track your brand awareness and sales goals in real time with personalized reports

Features tailored to your needs


Drag and drop builder

Pre-configured templates, fully customizable presentation blocks

Advanced segmentation

Target your contacts in an ultra-personalized way to optimize your open rate

Transactional campaigns

Creation of order confirmation scenarios, password modifications …


Integrated drive

A tool to store and share your documents with the possibility of editing .xls, .docx files

Custom dashboard

Personalize your key indicators to qualify your contact base and develop your customer knowledge

Opportunity tracking

Use our online CRM software to track the progress of your opportunities through a customizable pipeline


Rich SMS

Hypertext or hyperlink integration, and STOP SMS integration

SMS autoresponders

Interact with your contacts by processing their responses automatically

Contact verification

Deduplication of contacts when they are imported

A French company, flexible and trustworthy

100% Made in Grenoble

idFuse is locally engaged! To clean our premises, we choose Solenciel, a Grenoble-based association which facilitates the reintegration of young people in difficult circumstances. We also support regional initiatives such as the L’éléfàn, a cooperative supermarket. Internally, we favor organic, fair-trade, local and eco-responsible products, as well as soft mobility.

Protection de l’environnement

idFuse’s ambition is to make our partners aware of the digital impact on biodiversity. Integrated carbon meter, deliverability guide, conferences on digital pollution … We are also members of 1% for the planet network. We have chosen not to produce any promotional goodies but donate the budget initially allocated to the nonprofit organization Mountain Wilderness.

Reinforced security for a qualitative service

We are committed to providing reliable and efficient services. We regularly perform ImmuniWeb® penetration testings. We have chosen to locate our datacenters exclusively in Europe, France and Switzerland. We comply with the confidentiality requirements of the GDPR and we are proud to help over 500 users, with a renewal rate of over 80%.

Proud to work with

« We have been working with idFuse for years now. Since January 2019, we have expanded our activity and are moving forward in close collaboration on the implementation of intuitive dashboards and marketing automation, to better target and monitor the return on investment of our marketing campaigns.
They offer intuitive solutions. My team has saved a lot of time in the newsletter design and the preparation of our emailing campaigns. For my part, I have saved a lot of time in terms of reporting & analytics since I have access to real-time data analysis.

Émeline Jordan
Digital & CRM manager, France