Email, SMS & CRM
Relationship marketing at the heart of your business strategy
Bring your sales and marketing teams together on the idFuse platform.
Our CRM allows you to manage your business relationships from A to Z; consolidate your customer knowledge by creating personalized campaigns and improve your conversion rates. Don’t wait any longer to boost your sales!
CRM and marketing platform: features tailored to your needs
CRM B2B/B2C
Contact management
History of your customer relations: appointments, calls, emails, quotes, invoices. Opportunity tracking
Geolocation
Geolocate customers and prospects to save time by optimizing sales meetings
Custom dashboard
Personalize your key indicators to qualify your contact base and develop your customer knowledge
Email Marketing
Drag and drop builder
Pre-configured templates, fully customizable presentation blocks
Advanced segmentation
Target your contacts in an ultra-personalized way to optimize your open rate
Transactional campaigns
Creation of order confirmation scenarios, password modifications …
SMS Marketing
Rich SMS
Hypertext or hyperlink integration, and STOP SMS integration
SMS autoresponders
Interact with your contacts by processing their responses automatically
Contact verification
Deduplication of contacts when they are imported
With idFuse, identify, personalize and convert
Thanks to a perfect knowledge of your customers and prospects, anticipate their expectations with predictive scenarios and carry out effective marketing campaigns.
Optimize your contact management
Thanks to our integrated CRM, enjoy a complete and personalized follow-up of the customer relationship
Create smart sending scenarios
Improve your conversion rate by sending the right campaign to the right person, at the right time
Power your business with efficient marketing campaigns
Create emails in a few clicks with our email builder and its Drag and Drop tool
Measure campaign performance
Track your brand awareness and sales goals in real time with personalized reports
A French company, flexible and trustworthy
100% Made in Grenoble
idFuse is locally engaged! To clean our premises, we choose Solenciel, a Grenoble-based association which facilitates the reintegration of young people in difficult circumstances. We also support regional initiatives such as the L’éléfàn, a cooperative supermarket. Internally, we favor organic, fair-trade, local and eco-responsible products, as well as soft mobility.
Environmental Protection
idFuse’s ambition is to make our partners aware of the digital impact on biodiversity. Integrated carbon meter, deliverability guide, conferences on digital pollution … We are also members of 1% for the planet network. We have chosen not to produce any promotional goodies but donate the budget initially allocated to the nonprofit organization Mountain Wilderness.
Reinforced security for a qualitative service
We are committed to providing reliable and efficient services. We regularly perform ImmuniWeb® penetration testings. We have chosen to locate our datacenters exclusively in Europe, France and Switzerland. We comply with the confidentiality requirements of the GDPR and we are proud to help over 500 users, with a renewal rate of over 80%.
Proud to work with
Émeline Jordan
Digital & CRM Manager – France
« We have been working with idFuse for years now. Since January 2019, we have expanded our activity and are moving forward in close collaboration on the implementation of intuitive dashboards and marketing automation, to better target and monitor the return on investment of our marketing campaigns.
They offer intuitive solutions. My team has saved a lot of time in the newsletter design and the preparation of our emailing campaigns. For my part, I have saved a lot of time in terms of reporting & analytics since I have access to real-time data analysis. »
